I’m now close to a year in with Skills for Health, having joined after a long career with CIPFA (Chartered Institute of Public Finance & Accountancy) where I worked across a range of sectors including significant engagement with Health, and before that, ICL (that’s one for those of you with longer memories!) It’s been a steep learning curve, having to grasp the breadth and depth of our purpose, product and service range, this all set within a rapidly changing delivery environment that presents challenge but also much opportunity to help our clients, NHS, Private and Third Sector, with the issues they need to address especially around the taking up of innovation and new ways of thinking.
James Moreton mentioned in his blog the other day that SfH’s business basis is evolving from the ‘traditional’ fully state funded model to one that is much more market led where we need to recognise each organisation, function, department and individual as a special customer with their own distinct needs. This is our new world and we are the better for it as it mandates deeper thought, greater care and real focus on outcomes and value. To put it simply, it makes us better as a team, in what we do and how we do it. I hope that comes across here within MyHealth Skills and in all the other engagement you have with us.
Later this week I’ll be sharing some insight into current assignments we are working on with clients in London & the South East (In SfH - speak the latter is Kent and Sussex) and looking at the difference we hope to make in those.
On Wednesday there’ll be a ‘twitter chat’ for half an hour or so at 12.45. I’d be really interested to hear any perspectives on your big issues for the year ahead and how we might help